Cancellation Charges-
25% if canceled four days in advance.
50% if canceled two or three days in advance.
50% if a few of the total booked rooms are canceled.
100% if canceled 24hrs prior to booking or on the same day.
Credit/Debit card cancellations will be charged 5% extra.
For Groups/for Special Celebration Dates-
25% if canceled forty-five days in advance.
50% if canceled thirty days in advance.
50% if a few of the total booked rooms are canceled.
100% if canceled fifteen days in advance or later.
Credit/Debit card cancellations will be charged 5% extra.
Confirmation/cancellation policy for weddings and large celebrations-
25% of the total room tariff at the time of the confirmation of the booking.
100% of the total room tariff and chartering cost four months in advance.
80% of the balance of the total expected budget 45 days in advance.
If not complied with, the booking can be canceled.
Full payment is done before check-in (25% Booking confirmation/50% before 2 Months of celebrations and 25% before 7 days of celebration)
In case of any cancellation the service tax of 12.36% on the advance will have to be retained as it is to be paid by us to the authorities by the 5th of the next month-
Total advance paid will be retained if canceled anytime between 3 months prior to the date.
Any case postponement of the booking will be treated as a cancellation and will be governed by the Cancellation Policy-
Refunds only through cheque for bookings made by cash/ cheque/ bank transfer.
Online refunds for bookings made through the website usually take 7-10 working days.
Credit/debit card online refunds will only be made against credit/debit card booking and days usually take 15 working.
The original receipt must be presented for processing the refund.
Credit/debit card cancellations will be charged 5% extra.